Privacy Policy

1. Information Collection

This Privacy Policy explains how Oranje Spins B.V. ("we", "us", "our") collects, uses, shares and protects your personal data when you visit and use Oranje Spins, our social casino. It applies to all visitors and registered members of the platform and should be read together with our Terms & Conditions and Cookie Policy.

We collect information in three main ways: information you provide directly to us, such as when you register or contact support; information collected automatically as you use the platform, such as device and usage data; and limited information from trusted third parties, such as analytics and payment providers. We only collect what we genuinely need.

Because Oranje Spins is a free casino for entertainment only, we do not process real-money gambling transactions, and our data practices are focused on running the platform, supporting members and keeping the service safe and enjoyable.

2. Personal Data

When you create an account, we collect your chosen username, your email address and a securely stored password. You may also provide additional information voluntarily, for example when you contact our support team, respond to a survey, or set preferences within the social casino.

If you make an optional purchase of a coin package or membership, payment is processed by secure third-party payment providers. We do not store your full card details; we receive only limited transaction information necessary to confirm and support your purchase, such as a payment reference and status.

We treat your personal data with care and only use it for the purposes described in this policy.

3. Usage Data

When you use Oranje Spins, we automatically collect certain technical and usage information. This may include your device type and operating system, browser type, language preference, IP address, the pages and screens you view, the dates and times of your visits, and in-game activity such as which fun casino games you play and your virtual coin balances.

We use this information to operate and improve the platform, to keep the social casino secure, to detect and prevent misuse or fraud, and to understand how our free casino entertainment is enjoyed. This usage data relates to entertainment activity only, since no real-money transactions take place within gameplay.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences such as language, secure the platform, and understand how the social casino is used. Some cookies are essential for the service to function, while others are optional.

You can manage your cookie preferences through the cookie banner shown on your first visit and through your browser settings at any time. For full details about the categories of cookies we use and how to control them, please see our Cookie Policy.

5. Analytics

We use analytics tools to understand how players interact with Oranje Spins so that we can improve our fun casino games and overall experience. These tools help us see which features are popular, where players encounter difficulties, and how the platform performs across devices.

Analytics data is generally aggregated or pseudonymised and is used to understand trends and patterns rather than to identify you personally. Where analytics rely on optional cookies, we use them only with your consent.

6. Communications

We may use your email address to send you important service-related messages, such as account confirmations, security alerts, changes to our policies, and responses to your enquiries. These messages are necessary for the operation of your account and the social casino.

Where permitted, and with your consent where required, we may also send you optional news, updates and promotions about our free casino entertainment. You can opt out of these marketing communications at any time using the unsubscribe link in the message or by contacting us, without affecting your ability to use the platform.

7. Data Security

We take the security of your personal data seriously and use appropriate technical and organisational measures designed to protect it against accidental loss, misuse, unauthorised access, disclosure, alteration and destruction. These measures include encryption in transit, access controls and secure storage practices.

While we work hard to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use a strong, unique password and to keep your login details confidential.

8. User Rights

Depending on your location and applicable law, you may have rights in relation to your personal data, including the right to access the data we hold about you, to request correction of inaccurate data, to request deletion, to restrict or object to certain processing, to withdraw consent where processing is based on consent, and to data portability.

To exercise any of these rights, please contact us at support@oranje-spins.com. We may need to verify your identity before responding. We will respond to legitimate requests within the timeframes required by applicable law, and you also have the right to lodge a complaint with your local data protection authority.

9. Data Retention

We keep your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to provide the social casino, maintain your account, comply with our legal obligations, resolve disputes and enforce our agreements.

When your personal data is no longer required, we will securely delete it or anonymise it so that it can no longer be associated with you. If you close your account, we will delete or anonymise your data within a reasonable period, subject to any legal retention requirements.

10. International Transfers

Oranje Spins is operated from Italy, and your personal data may be processed and stored in countries other than the one in which you live, including by our service providers. The data protection laws of those countries may differ from those in your jurisdiction.

Whenever we transfer personal data internationally, we take steps to ensure it remains protected to a standard comparable to that required in your home jurisdiction, for example by relying on appropriate safeguards such as standard contractual clauses or transfers to countries recognised as providing adequate protection.

11. Third Parties

We share your personal data only where necessary and with appropriate safeguards. This includes trusted service providers who help us operate the platform, such as hosting, infrastructure, payment processing, analytics and customer support partners, who are permitted to use the data only to perform services for us and under contractual obligations to protect it.

We do not sell your personal data. We may disclose information where required to do so by law, regulation or legal process, or where necessary to protect the rights, property, safety or security of Oranje Spins, our users or others, including to prevent fraud or abuse.

12. Children's Privacy

Oranje Spins is strictly intended for adults aged 18 and over and is not directed at children. We do not knowingly collect personal data from anyone under the age of 18. Casino-themed content is not appropriate for minors, even though no real money is involved.

If we become aware that we have collected personal data from a minor, we will take steps to delete that information promptly. If you believe a minor may have provided us with personal data, please contact us so that we can take appropriate action.

13. Legal Bases for Processing

Where data protection law applies to you, we only process your personal data when we have a valid legal basis to do so. The bases we rely on depend on the specific purpose of the processing and the context in which we collect your data within our social casino.

We process data to perform our contract with you, for example to create and maintain your account and to provide the fun casino games you have requested. We also process data on the basis of our legitimate interests, such as keeping the platform secure, preventing fraud and improving our service, provided those interests are not overridden by your rights.

In some cases we rely on your consent, for example for optional analytics or marketing cookies and for promotional emails, which you can withdraw at any time. We may also process data where necessary to comply with a legal obligation to which we are subject.

If you would like more information about the legal bases on which we rely for a particular processing activity, please contact us and we will be glad to explain.

14. Automated Decisions and Profiling

We do not make decisions that produce legal effects concerning you, or that similarly significantly affect you, based solely on automated processing of your personal data. Oranje Spins is a social casino for entertainment, and we do not use your data to make consequential automated determinations about you.

We may use limited, privacy-friendly analysis to personalise aspects of your experience, such as suggesting fun casino games you might enjoy or tailoring optional promotions, but this does not have a significant effect on you and you can opt out of optional personalisation.

Game outcomes are determined by random processes for entertainment only and are not based on profiling of individual players. Every player experiences the same fair logic in our free casino.

If you have concerns about any personalisation, you can adjust your preferences or contact us for assistance.

15. Your Marketing Choices

We respect your right to choose how we communicate with you. Service messages that are necessary to operate your account and the social casino, such as security alerts and important notices, are part of the service and cannot be opted out of while you hold an account.

Optional marketing communications, such as news and promotions about our fun casino, are sent only where permitted and, where required, with your consent. You can opt out of marketing at any time using the unsubscribe link in any marketing email or by updating your preferences or contacting us.

Opting out of marketing will not affect your ability to use the free casino or the service messages you continue to receive. We do not sell your data to third parties for their own marketing.

We aim to keep any marketing relevant, occasional and easy to control, in keeping with the friendly spirit of our community.

16. Data Breach Procedures

We maintain procedures designed to detect, investigate and respond to personal data breaches. If a breach occurs that affects your personal data, we will assess the potential impact and take appropriate steps to contain and remedy the incident.

Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you and, where required, the relevant supervisory authority, in accordance with applicable law and within the required timeframes.

Because Oranje Spins is a free casino that does not process real-money transactions in gameplay, the personal data we hold is limited, which helps reduce the potential impact of any incident. We continually review our security measures to keep your information protected.

If you ever believe your account security has been compromised, please contact us immediately so that we can help protect your information.

17. Links and Third-Party Services

Our platform may contain links to third-party websites and may integrate third-party services such as analytics, hosting and payment providers. This Privacy Policy applies only to Oranje Spins and not to any third-party sites or services.

When you follow a link to another website or use a third-party service, you do so subject to that party's own privacy practices. We encourage you to read the privacy notices of any third-party services you use, as we are not responsible for their content or practices.

We carefully select the partners that support our social casino and require them, by contract, to protect any data they process on our behalf and to use it only for the services they provide to us.

If you have questions about a specific third-party service used on our platform, please contact us and we will do our best to assist.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our service, or legal and regulatory requirements. When we make changes, we will revise the "last updated" date shown at the top of this page.

Where changes are significant, we will provide additional notice through the platform or by email where appropriate, so that you have the opportunity to review them. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of the social casino after an updated policy takes effect indicates your awareness of the revised terms, subject to any consent that may be required by law.

Previous versions of this policy can be made available on request if you would like to understand how our practices have evolved.

19. Contact Details

If you have any questions about this Privacy Policy or about how we handle your personal data, or if you wish to exercise your rights, please contact Oranje Spins B.V. using the details below.

Operator: Oranje Spins B.V.. Address: Herengracht 168, 1016 BP Amsterdam, Netherlands. Email: support@oranje-spins.com. We will be glad to help and will respond as promptly as we can.